Accomplished Senior Business Analyst, Product Manager, ScrumMaster and Change Management Consultant, with expertise in software engineering, data science, content management, product strategy, user experience design and analytics. Firas specializes in aligning product vision with enterprise corporate growth with high technical standards while capitalizing on a certified Artificial Intelligence (AI), programming and Scrum skillset to deliver innovative solutions that create measurable impact. Adopts a data-driven, user-centric approach to enhance product offerings for competitive advantage. Boasting decades of experience working with clients across EMEA and North America, proficient in Agile (Scrum, Kanban) & Waterfall. Exceptional communicator with high emotional intelligence, adept at simplifying complex concepts. Known for both charismatic leadership and conflict resolution in high-pressure situations. Team player who enjoys motivating others. Multilingual, with a strong track record in international, clientfacing roles. Cultivates robust relationships across all levels and enjoys building strong rapport with clients.