PRIVACY NOTICE

Last updated: 23 October 2026

1. Who We Are

EPOCS Global Limited is a UK-based consultancy providing Product leadership, digital transformation, technology strategy and related professional services.

This Privacy Notice explains how we collect, use, store and protect personal information when you visit our website or contact us about our services.

For the purposes of UK data protection law, EPOCS Global Limited is the data controller for personal information submitted directly to us.

Company: EPOCS Global Limited
Company Registration Number: 09159234
Registered in: England and Wales
Registered Office: Apollo House, Hallam Way, Whitehills Business Park, Blackpool, FY4 5FS
Website: https://www.epocsglobal.com
Privacy Enquiries: privacy@epocsglobal.com 

2. Information We Collect

We may collect personal information that you voluntarily provide when contacting us through our website, including:

• Your name and email address.

• Your organisation or professional role, where provided.

• Details of your enquiry, project or business requirements.

• Any additional information you choose to include in your correspondence.

Our website is hosted using Google Sites, and our enquiry form is provided through Google Forms. These services may also process technical information required to operate and secure the website and its associated services.

We do not ask visitors to provide sensitive personal information through our general enquiry form.

3. How We Use Your Information

We use personal information for the following purposes:

• Responding to enquiries and requests for information.

• Discussing potential consulting engagements, projects and professional services.

• Preparing proposals or taking steps towards a prospective business relationship.

• Maintaining relevant business correspondence.

• Meeting applicable legal and regulatory obligations.

• Protecting the security and proper operation of our website and communications.

Our principal lawful basis for handling general business enquiries is legitimate interests: communicating with prospective clients and professional contacts who have approached us, and managing potential business relationships.

Where processing is necessary to take steps towards a contract at your request, we may rely on the contractual lawful basis. We may also process information where necessary to comply with legal obligations.

We do not use information submitted through our enquiry form to send unsolicited marketing communications.

4. How We Store and Share Information

Information submitted through our website may be processed and stored using Google services, including Google Forms and associated communication or storage services.

We take reasonable measures to protect personal information and limit access to those who need it for legitimate business purposes.

We may share information with service providers supporting our website, communications or business operations, or where disclosure is required by law.

We do not sell personal information to third parties.

Some service providers may process information outside the United Kingdom. Where international transfers take place, appropriate safeguards must be applied in accordance with applicable UK data protection requirements.

5. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

General enquiries that do not result in an ongoing business relationship will normally be deleted within 12 months of our last substantive communication.

Where an enquiry develops into a contractual or professional relationship, relevant information may be retained for longer where necessary for business administration, contractual obligations, record-keeping or legal compliance.

6. Cookies and Website Technology

Our website is built and hosted using Google Sites and includes services provided by Google, such as Google Forms.

These services may use cookies or similar technologies for functionality, security and service operation.

If we introduce additional analytics, advertising or other optional tracking technologies, we will update our privacy information and provide any consent or objection controls required by applicable law.

For further information about Google's handling of information, please refer to the Google Privacy Policy:

https://policies.google.com/privacy

7. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Request the deletion of your information in certain circumstances.

• Ask us to restrict how your information is processed.

• Object to processing based on legitimate interests.

• Request the transfer of your information where the right to data portability applies.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, raise a privacy concern or make a data protection complaint directly to EPOCS Global Limited, please contact us using the details in Section 1.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

ICO website: https://ico.org.uk

8. External Websites

Our website may contain links to external websites, including LinkedIn and other third-party services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy information when visiting those services.

9. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our services, website technology, data handling practices or applicable legal requirements.

The date at the top of this page indicates when the notice was last updated.

Any material changes to how we use personal information will be communicated where required by law.